Essential Donor Services

Make sure your donor service team is fully supported to provide answers, assistance and care to your donors. It is vital that your membership program be responsive to donors. Preparing your donor service team with the essentials below sets the foundation for a long-lasting relationship between the donor and your station.AcknowledgmentsMake sure online donors are directed to a warm and relevant page thanking them for their support immediately following the gift.Send email confirmation and acknowledgements…