Member Services Assistant
WUMB Radio
Boston
,
MA
Application Deadline: Friday, Jan 31, 2020
Description
Description:
The Member Services Assistant at WUMB will assist the Membership Director in the daily operations of the Membership Office. Essential duties will include interpreting Membership policies, applying policies to data operations, articulating policies for station Members, data entry of all Membership data, and implementing monthly installment procedures. The Member Services Assistant will also be responsible for the daily processing of donations and maintaining the Matching Gifts Program. Duties may also include as needed, assisting in all Membership mailings, aid in general fundraising and other Membership activities, drafting copy for newsletters, and timely correspondence with station Members including regular correspondence with Major Donors.
Qualifications:
Must be extremely accurate, well-organized and detail-oriented. Ability to work independently and follow through tasks to completion in a busy environment is essential. Must be extremely comfortable with Microsoft Word and Microsoft Excel. Familiarity with computers with demonstrated data processing experience is essential. Must have experience with Member Services in a non-profit organization.
- Experience with data entry/data processing
- Strong knowledge of and experience with Microsoft Word and Excel
- Strong commitment to customer service
- Strong attention to detail
- Strong commitment to the accuracy and completeness of data
- Ability to communicate effectively and professionally both orally and in writing
- Ability to coherently organize, interpret and process various sources of data
- Ability to work independently, and as a member of a team
- Ability to balance and prioritize a variety of projects in a busy work environment
Application Instructions:
Please apply by emailing your resume and cover letter with the subject line: WUMB Member Services Assistant